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¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

2bTanned accepts no responsibility for transport delays or circumstances out with our control causing late delivery. Delivery will be to the shipping address provided at time of checkout, missing address information can cause delays or mis-delivery.

If no-one is available at the address provided at time of delivery, DPD will look at your delivery preferences for alternative arrangements enabled on your account such as leave in a safe place, deliver to a neighbour or Pick Up Shop. These settings can be adjusted once tracking details have been provided or removed.

As these services are tracked, we can see exactly the location of where your parcel was delivered and a delivery image shall be provided as proof of delivery. Any parcels requested to be left in a safe place or with a neighbour are at the consignees' request and 2bTanned are not liable for any parcels which are missing or stolen.

If you need assistance with the delivery of your parcel, please contact us at info@2btanned.co.uk and our customer service team can investigate this with DPD within 48 hours of your parcel showing as delivered. Any reports of mis-delivery or lost parcels cannot be accepted after 14 days from the date of delivery.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

DPD delivery service includes door-to-door tracking, SMS alerts and a one-hour timeslot so you know exactly when to expect your 2bTanned goodies.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

DPD delivery service includes door-to-door tracking, SMS alerts and a one-hour timeslot so you know exactly when to expect your 2bTanned goodies.

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

² New York

³ Rest of US

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.